Services

Computer repair services that solve real problems

Clear, practical support for home users and small businesses in Dumfries. No waffle. Just the work that actually gets systems running properly again.

  • Slow computers and startup problems
  • Outlook, Microsoft 365 and email issues
  • Virus removal, Windows rebuilds and recovery work
  • Remote support available for suitable jobs

Repairs by appointment only – available 08:00 to 20:00

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What I actually help with

This is not a generic “tech support” page. These are the services people in Dumfries usually contact me for when something has stopped working, gone slow or started wasting time.

Important: I do not repair phones or tablets. The focus is computers, laptops, software issues, data recovery and practical IT support.

Best fit for:

  • Slow laptops and PCs
  • Email and Outlook problems
  • Windows issues and failed updates
  • Data recovery and corrupted systems
  • Home users and small businesses

Main Services

Built around the jobs that actually come in and the fixes that make the biggest difference.

Slow Computer Fixes

If your laptop or PC is taking ages to start, hanging constantly or just feels worn out, this is usually fixable without replacing the whole machine.

  • SSD upgrades
  • Startup and performance fixes
  • System clean-ups and tune-ups

Email & Outlook Issues

Ideal when Outlook has stopped syncing, email is failing on your phone or Microsoft 365 is generally being awkward.

  • Outlook sync problems
  • Microsoft 365 issues
  • Mail setup on computers and phones

Virus & Malware Removal

If the machine is full of pop-ups, fake warnings, browser junk or suspicious behaviour, it needs cleaning properly rather than ignored.

  • Malware clean-up
  • Browser and popup issues
  • Safety checks after infection

Windows Rebuilds

When Windows is too far gone, constantly crashing or refusing to boot properly, a rebuild is often the cleanest route.

  • Fresh Windows installs
  • Update and boot fault recovery
  • Driver and setup restoration

Data Recovery

If important files have gone missing, a system has failed or a drive is starting to misbehave, there may still be a route to recovery.

  • Lost documents and photos
  • Corrupted user profiles
  • Failed or damaged drive recovery

General Computer Support

For the day-to-day problems that waste time: setup issues, software faults, printer headaches and general “this thing is doing my head in” jobs.

  • Printer and Wi-Fi issues
  • Setup help and troubleshooting
  • Home and small business support
Remote support computer repair Dumfries

Remote support available

Not every problem needs a physical visit. Many software, email and troubleshooting jobs can be handled remotely, which saves time and gets things moving faster.

  • Suitable for software and email issues
  • Useful for quick diagnostics and support
  • Appointments available 08:00–20:00
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What this service is not

Keeping the service scope clear matters. It avoids confusion and saves everyone time.

  • No phone repairs
  • No tablet repairs
  • No vague “drop it off and maybe I’ll get to it” approach
  • No bloated support packages for the sake of it

How bookings work

Repairs are handled by appointment so jobs can be scheduled properly and dealt with efficiently.

Walk-ins are welcome for bookings and drop-offs, but repair work is handled through booked time slots.

How It Works

Simple, direct and built around booked work rather than wasted waiting.

1

Get in touch

Call, email or message with the problem you are having.

2

Book a time

Choose a suitable appointment slot between 08:00 and 20:00.

3

Get it sorted

I’ll advise the best route: remote support, drop-off or a booked repair slot.

Need help with one of these services?

If your computer is slow, Windows is broken, your email has stopped working or you need files recovered, get in touch and I’ll get you booked in.

Phone: 07375 227793

Email: [email protected]

Facebook: Message on Facebook

Appointments: 08:00–20:00

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