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Computer Fixer logo: Fast, Affordable, & Fair. Call 07375 227793

JHi, I’m James, your local computer technician

Computer repairs in Dumfries, sorted without the drama

Qualified, insured and ex-Royal Signals, with 20+ years in IT. From my computer shop on 88 Shakespeare Street, I fix slow laptops, viruses, email problems, Windows faults and lost files for homes and businesses across Dumfries & Galloway. Drop it off, have it collected, book a home visit or get it fixed remotely.

Or log a job online · check on a job · message on Facebook

  • Qualified technician
  • Insured
  • 20+ years in IT
  • Ex-Army, Royal Signals

What do you need help with?

Appointments 08:00–20:00 · 88 Shakespeare Street

Years in the IT industry
20+Years in the IT industry
From 50+ Google reviews
4.9★From 50+ Google reviews
Fixing computers in Dumfries since
2012Fixing computers in Dumfries since
Talk direct to James
1:1Talk direct to James

Shop, collection, visits or remote

However suits you best

Not sure which you need? Tell me the problem and I’ll suggest the quickest, cheapest option.

  • Drop off at the shop

    Bring it to 88 Shakespeare Street, next to the Regal Cinema and St Andrew’s Church. Book a slot so I’m ready for you.

    Best for: Repairs, upgrades and data recovery

  • Collection & return

    Can’t get to the shop? I’ll collect your computer, fix it at the workshop and bring it back to you.

    Best for: Busy days, no car, or bulky desktop PCs

  • Home & on-site visits

    Some jobs are best done where the equipment is. I’ll come to your home or business.

    Best for: Wi-Fi, printers, new set-ups and office machines

  • Remote support

    I connect to your computer over the internet, with your permission, and fix it while you watch.

    Best for: Email, software and settings problems

Any visit or collection charge is agreed with you before I set off.

Computer Fixer Dumfries technician repairing a laptop at the workbench

20+ years

in the IT industry

Meet your technician

Hi, I’m James.

I’ve spent 20+ years working in IT, including my time in the Army with the Royal Signals, and I’ve been fixing computers for people in Dumfries since 2012.

When you call Computer Fixer, you get me, not a call centre. I’m qualified, insured and straight-talking. I’ll tell you what’s wrong, what it’ll take to fix, and whether it’s worth doing. Sorted, without the drama.

  • Qualified technician
  • Insured
  • 20+ years in IT
  • Ex-Army, Royal Signals

Why choose Computer Fixer

The best person to get it sorted, without the drama

  • Qualified and insured

    Your computer is in professional, qualified hands, and I’m insured, so you have peace of mind from drop-off to collection.

  • 20+ years in IT, ex-Royal Signals

    Army training in the Royal Signals taught me to find the fault, fix it properly and get things working. That hasn’t changed.

  • No drama, no upselling

    Straight answers about what’s wrong and what’s worth doing, even if that means spending less. No jargon, no hard sell.

  • Local shop, plus remote help

    A real shop on 88 Shakespeare Street, next to the Regal Cinema and St Andrew’s Church, with remote support for problems that don’t need a visit.

How it works

Simple, from first call to fixed

  1. 1

    Tell me the problem

    Book online, log a job, call or drop in. Describe what’s happening in your own words.

  2. 2

    Honest diagnosis

    I find the real cause, whether that’s on a remote session or on the bench.

  3. 3

    Agree before any work

    You hear the options and likely cost first. Nothing goes ahead without your OK.

  4. 4

    Fixed, tested, explained

    The job is done properly, checked, and explained in plain English.

Reviews

Rated 4.9 stars by 50+ customers on Google

Don't just take my word for it. Here's what people across Dumfries say about getting their computers sorted.

4.9

out of 5 on Google

From 50+ recent reviews by local customers

See them on Google →

  • “I tried James as I was looking for a better option for computer repair. He is the best and most reasonably priced guy I have come across. Very helpful, advising and guiding and doing the job in short order. For anybody, like me, who managed to screw up their computers I would recommend him.”

    MMacRoy SpencerGoogle review

  • “Collected Saturday afternoon delivered completely overhauled and upgraded on Monday afternoon. Absolutely first class service.”

    AAlex HillierGoogle review

  • “Our family likes to support local small businesses. So we dealt with Computer Fixer Dumfries recently. James is very knowledgeable and efficient. We trusted his professional expertise to solve our computer problems. We recommend Computer Fixer Dumfries for your tech needs.”

    BBrigitte DostieGoogle review

  • “I contacted James with a problem I was having with a programme. He gave me a ‘remote access’ appointment the very next morning and resolved the issue very quickly.”

    NNYJALBGoogle review

  • “Excellent prompt and friendly service and good advice as to cost-effective solutions”

    SStephen SuttonGoogle review

  • “fast, friendly service. resolved my computer problem at a reasonable cost/ will use again if i have any more issues.”

    WWalter MurrayGoogle review

Areas I cover

Your computer shop for Dumfries and the surrounding areas

Drop your computer off at the shop, have it collected, book a home or on-site visit, or get it fixed by remote support without leaving home.

My story

From a bedroom side-hustle to Shakespeare Street

I started Computer Fixer in 2012 with a few repairs for friends and family. Word spread, and the business grew through three Dumfries premises to the shop next to the Regal Cinema and St Andrew’s Church.

  1. 2012

    The bedroom

  2. Workshop

    Brooke Street

  3. First shop

    St Mary Street

  4. 2015 → today

    Shakespeare Street

Local computer repairs

Computer repair in Dumfries, done properly

Computer Fixer is an independent computer repair shop in Dumfries, run by me, James. Since 2012 I’ve been repairing laptops and PCs for homes and small businesses across Dumfries & Galloway, from a bedroom side-hustle to a shop on 88 Shakespeare Street.

Whether you searched for laptop repair, PC repair, virus removal or IT support in Dumfries, you’ll get the same thing: a qualified, insured technician who finds the real fault, explains it in plain English and agrees the cost with you before starting.

FAQ

Common questions

Can’t find your answer? See all FAQs or get in touch.

Do I need an appointment?

Repairs are by appointment, so I can give your machine proper attention. The easiest way is to book a slot on my online calendar. You can also call 07375 227793, message me on Facebook, or walk in to book or drop off a computer.

Can I book a computer repair online?

Yes. Pick a 30-minute slot on my online booking calendar, or log a job online and describe the problem. You'll find both on the Book a repair page and at the top of every page.

How do I check how my repair is going?

When a job is logged you get a job number by email. Go to “Check on a job”, enter your email address and job number, and you can read my updates and reply online.

What are your hours?

Appointments are available 08:00–20:00. Call or message to find a time that suits you.

Computer giving you trouble? Let’s get it sorted.

Give me a call. I'm James, and I'll tell you straight whether it needs remote support, a drop-off or a repair slot. No drama.

Prefer to type it out? Log a job online or message me on Facebook.

Qualified · Insured · 20+ years in IT · Ex-Royal Signals · 4.9★ from 50+ Google reviews