
JHi, I’m James, your local computer technician
Computer repairs in Dumfries, sorted without the drama
Qualified, insured and ex-Royal Signals, with 20+ years in IT. From my computer shop on 88 Shakespeare Street, I fix slow laptops, viruses, email problems, Windows faults and lost files for homes and businesses across Dumfries & Galloway. Drop it off, have it collected, book a home visit or get it fixed remotely.
Or log a job online · check on a job · message on Facebook
- Qualified technician
- Insured
- 20+ years in IT
- Ex-Army, Royal Signals
What do you need help with?
Appointments 08:00–20:00 · 88 Shakespeare Street
- Years in the IT industry
- 20+Years in the IT industry
- From 50+ Google reviews
- 4.9★From 50+ Google reviews
- Fixing computers in Dumfries since
- 2012Fixing computers in Dumfries since
- Talk direct to James
- 1:1Talk direct to James
Book or log a job
Get your computer sorted, your way
Book an appointment
Pick a time that suits you from my live calendar. It’s a 30-minute slot with me, for a drop-off, a chat about the problem or a remote session.
See available times(opens in a new tab)Log a job online
Tell me what’s wrong in your own words, any time of day. You’ll get a job number by email so you can follow its progress.
Log a job(opens in a new tab)Call or message
Rather talk it through? Call 07375 227793 or send me a message on Facebook, and I’ll tell you straight what’s best.
Call 07375 227793
Already left a computer with me?Check how your job is going(you’ll need your email and job number)
Services
Computer and laptop repairs in Dumfries
From a quick email fix to a full rebuild, for home users and small businesses across Dumfries and the surrounding area.
Laptop & PC Repair
Laptops and desktop PCs diagnosed and repaired at my Dumfries shop, with an honest view on whether it’s worth fixing.
Find out moreSpeed Up Your Computer
Get a slow laptop or PC running fast again with SSD upgrades, tune-ups and clean installs.
Find out moreVirus Removal
Removing malware, pop-ups, browser hijackers and unwanted software.
Find out moreEmail & Outlook
Sync problems on computers and phones, including Outlook and Microsoft 365.
Find out moreWindows Repairs
Fresh installs, update problems, failed boots and general Windows faults.
Find out moreData Recovery
Recovering documents, photos and other files from damaged, corrupted or failing drives.
Find out moreSet-up, Wi-Fi & Printers
New computer set-up, Wi-Fi, printers, software faults and everyday help.
Find out moreSmall Business IT
Practical IT help for sole traders and small businesses, on-site or remote.
Find out moreRemote Support
Email, software and everyday problems fixed over the internet. No need to unplug anything.
Shop, collection, visits or remote
However suits you best
Not sure which you need? Tell me the problem and I’ll suggest the quickest, cheapest option.
Drop off at the shop
Bring it to 88 Shakespeare Street, next to the Regal Cinema and St Andrew’s Church. Book a slot so I’m ready for you.
Best for: Repairs, upgrades and data recovery
Collection & return
Can’t get to the shop? I’ll collect your computer, fix it at the workshop and bring it back to you.
Best for: Busy days, no car, or bulky desktop PCs
Home & on-site visits
Some jobs are best done where the equipment is. I’ll come to your home or business.
Best for: Wi-Fi, printers, new set-ups and office machines
Remote support
I connect to your computer over the internet, with your permission, and fix it while you watch.
Best for: Email, software and settings problems
Any visit or collection charge is agreed with you before I set off.

20+ years
in the IT industry
Meet your technician
Hi, I’m James.
I’ve spent 20+ years working in IT, including my time in the Army with the Royal Signals, and I’ve been fixing computers for people in Dumfries since 2012.
When you call Computer Fixer, you get me, not a call centre. I’m qualified, insured and straight-talking. I’ll tell you what’s wrong, what it’ll take to fix, and whether it’s worth doing. Sorted, without the drama.
- Qualified technician
- Insured
- 20+ years in IT
- Ex-Army, Royal Signals
Why choose Computer Fixer
The best person to get it sorted, without the drama
Qualified and insured
Your computer is in professional, qualified hands, and I’m insured, so you have peace of mind from drop-off to collection.
20+ years in IT, ex-Royal Signals
Army training in the Royal Signals taught me to find the fault, fix it properly and get things working. That hasn’t changed.
No drama, no upselling
Straight answers about what’s wrong and what’s worth doing, even if that means spending less. No jargon, no hard sell.
Local shop, plus remote help
A real shop on 88 Shakespeare Street, next to the Regal Cinema and St Andrew’s Church, with remote support for problems that don’t need a visit.
How it works
Simple, from first call to fixed
- 1
Tell me the problem
Book online, log a job, call or drop in. Describe what’s happening in your own words.
- 2
Honest diagnosis
I find the real cause, whether that’s on a remote session or on the bench.
- 3
Agree before any work
You hear the options and likely cost first. Nothing goes ahead without your OK.
- 4
Fixed, tested, explained
The job is done properly, checked, and explained in plain English.
Reviews
Rated 4.9 stars by 50+ customers on Google
Don't just take my word for it. Here's what people across Dumfries say about getting their computers sorted.
4.9
out of 5 on Google
From 50+ recent reviews by local customers
See them on Google →
“I tried James as I was looking for a better option for computer repair. He is the best and most reasonably priced guy I have come across. Very helpful, advising and guiding and doing the job in short order. For anybody, like me, who managed to screw up their computers I would recommend him.”
MMacRoy SpencerGoogle review
“Collected Saturday afternoon delivered completely overhauled and upgraded on Monday afternoon. Absolutely first class service.”
AAlex HillierGoogle review
“Our family likes to support local small businesses. So we dealt with Computer Fixer Dumfries recently. James is very knowledgeable and efficient. We trusted his professional expertise to solve our computer problems. We recommend Computer Fixer Dumfries for your tech needs.”
BBrigitte DostieGoogle review
“I contacted James with a problem I was having with a programme. He gave me a ‘remote access’ appointment the very next morning and resolved the issue very quickly.”
NNYJALBGoogle review
“Excellent prompt and friendly service and good advice as to cost-effective solutions”
SStephen SuttonGoogle review
“fast, friendly service. resolved my computer problem at a reasonable cost/ will use again if i have any more issues.”
WWalter MurrayGoogle review
Areas I cover
Your computer shop for Dumfries and the surrounding areas
Drop your computer off at the shop, have it collected, book a home or on-site visit, or get it fixed by remote support without leaving home.
- Dumfries
- Annan
- Lockerbie
- Lochmaben
- Castle Douglas
- Dalbeattie
- Kirkcudbright
- Moffat
- Thornhill
- Sanquhar
- Gretna
- Ecclefechan
My story
From a bedroom side-hustle to Shakespeare Street
I started Computer Fixer in 2012 with a few repairs for friends and family. Word spread, and the business grew through three Dumfries premises to the shop next to the Regal Cinema and St Andrew’s Church.
2012
The bedroom
Workshop
Brooke Street
First shop
St Mary Street
2015 → today
Shakespeare Street
Local computer repairs
Computer repair in Dumfries, done properly
Computer Fixer is an independent computer repair shop in Dumfries, run by me, James. Since 2012 I’ve been repairing laptops and PCs for homes and small businesses across Dumfries & Galloway, from a bedroom side-hustle to a shop on 88 Shakespeare Street.
Whether you searched for laptop repair, PC repair, virus removal or IT support in Dumfries, you’ll get the same thing: a qualified, insured technician who finds the real fault, explains it in plain English and agrees the cost with you before starting.
Laptop repair in Dumfries
Laptops that won’t start, overheat, run slowly or keep crashing, from all the main makes.
Laptop & PC repairPC repairs and upgrades
SSD upgrades, clean-outs and Windows rebuilds that give older desktop PCs a new lease of life.
Speed up your computerIT support for Dumfries businesses
No-contract help with computers, Microsoft 365, email and backups for sole traders and small teams.
Small business ITOutside Dumfries?
Customers come from Annan, Lockerbie, Castle Douglas, Dalbeattie and beyond. Remote support works wherever you are.
Areas I cover
Follow along
Find me on social: @dumfriescomputerfixer
See what's on the workbench, pick up tips, and stay ahead of the latest scams.
Instagram
@dumfriescomputerfixer
Repairs on the bench, before-and-afters and day-to-day life in the shop.
Follow on InstagramFacebook
@dumfriescomputerfixer
News, scam warnings and handy tips. Message me here any time.
Follow on FacebookYouTube
@dumfriescomputerfixer
Videos of repairs and helpful how-tos.
Follow on YouTube
FAQ
Common questions
Can’t find your answer? See all FAQs or get in touch.
Do I need an appointment?
Repairs are by appointment, so I can give your machine proper attention. The easiest way is to book a slot on my online calendar. You can also call 07375 227793, message me on Facebook, or walk in to book or drop off a computer.
Can I book a computer repair online?
Yes. Pick a 30-minute slot on my online booking calendar, or log a job online and describe the problem. You'll find both on the Book a repair page and at the top of every page.
How do I check how my repair is going?
When a job is logged you get a job number by email. Go to “Check on a job”, enter your email address and job number, and you can read my updates and reply online.
What are your hours?
Appointments are available 08:00–20:00. Call or message to find a time that suits you.

Computer giving you trouble? Let’s get it sorted.
Give me a call. I'm James, and I'll tell you straight whether it needs remote support, a drop-off or a repair slot. No drama.
Prefer to type it out? Log a job online or message me on Facebook.
Qualified · Insured · 20+ years in IT · Ex-Royal Signals · 4.9★ from 50+ Google reviews



